Please select your province/region

EastLink Contact Information

Select your province:
NS NB PE NL

Residential Customer Service (including Technical Support and General Inquiries):
Keyline

Web contact form:

Please click here.

 

Contact us by phone:

Phone us at 1-888-345-1111

 

Contact us by phone:

           
Halifax (HRM) 453-2800
Amherst, Oxford, Springhill 660-2800
Antigonish 735-2800
Aylesford 341-2800
Barrington /Shelburne 575-2800
Bridgewater 530-2800
Charlottetown 367-2800
Digby 378-2800
Kentville/New Minas/Wolfville 365-2800
Liverpool 356-2800
Mount Uniacke/Chester 256-2800
New Glasgow 695-2800
Summerside 724-2800
Sydney 270-2800
Truro 843-2800
Windsor 472-2800
Yarmouth 881-2800
All other areas call 1-888-345-1111

Residential hours of service are Monday to Friday 8am to 9pm and Saturday 9am to 5pm.

To determine if EastLink services are available in your area, please select the product below:

     

Menu Quick Reference
In order to process your inquiry more efficiently, please refer to the following menu selections when placing your telephone call:
Press1 New Customers (Customer Sales)
Press2 Existing Residential Customers
 
1 To order a pay-per-view movie or event
2 To order or make a change to your account or services
3 For residential billing and payment inquiries
4 For residential Technical Support or repair service
Press3 Commercial Services (Business)
 
1 To order services for your business
2 For repair or technical support
3 To make a change to your existing account or services
4 For billing and account inquiries
5 For overdue accounts
6 To advertise on EastLink TV
Press4 Corporate and Executive Offices


Business Solutions: Keyline

Halifax Regional Municipality
Amherst, Oxford, Springhill
Antigonish
Barrington /Shelburne
Bridgewater
Charlottetown
Digby
Kentville/New Minas/Wolfville
Liverpool
Middleton/Kingston/Greenwood
Mount Uniacke/Chester
New Glasgow
Summerside
Sydney
Truro
Windsor
Yarmouth

     

431-5000
660-5000
735-5000
575-5000
530-5000
367-5000
378-5000
365-5000
356-5000
242-5000
256-5000
695-5000
724-5000
270-5000
843-5000
472-5000
881-5000

All other areas call 1-877-813-1727
Business Services hours are 8:00am-6:00pm, Monday to Friday.


Media / Advertising Services:
Keyline

 

Halifax Regional Municipality
Amherst
Antigonish
Bridgewater
Prince Edward Island
Kentville, New Minas, Wolfville
Middleton, Bridgetown, Kingston
New Glasgow
Sydney
Truro
Yarmouth

     

453-2323
660-2323
735-2323
530-2323
888-7147 or 367-9980
681-0838
681-0838
695-2323
270-2323
843-2323
881-2323

All other areas, please call toll-free 1-888-456-2885. Our fax number is (902) 492-8580.


Technical Service and Support:
Keyline
Available 24 hours per day, 7 days a week. Call your nearest Customer Service number (above) and press 4.

Phone us at 1-888-345-1111


Retail Centres: Keyline

Halifax Store Location Dartmouth Store Location Sackville Store Location Charlottetown Store Location
Halifax Shopping Centre
Halifax, NS
 
Mon-Sat    9:30-9:00
Sun    12-5
MicMac Mall
Dartmouth, NS
 
Mon-Sat    9:30-9:00
Sun    12-5
367 Sackville Dr.
Sackville, NS
 
Mon-Fri    8:30-5:00
Charlottetown Mall
Charlottetown, PE
 
Mon-Sat    9:00-9:00
Sun    12-5

EastLink Dealers:
Keyline

Please visit our complete list of dealers.


Bill Payment Centres:
Keyline

Choose a payment centre nearest you.

 

General Inquiries Mailing Address

Keyline

EastLink
General Inquiries
P.O. Box 8660, Station "A"
Halifax, Nova Scotia 
B3K 5M3